In pursuance of its Action Plan for performance evaluation, assessment and accreditation and quality up-gradation of institutions of higher education, the National Assessment and Accreditation Council (NAAC), Bangalore proposes that every accredited institution should establish an Internal Quality Assurance Cell (IQAC) as a quality sustenance measure. Since quality enhancement is a continuous process, the IQAC will become a part of the institution’s system and work towards realisation of the goals of quality enhancement and sustenance. The prime task of the IQAC is to develop a system for conscious, consistent and catalytic improvement in the overall performance of institutions. For this, during the post-accreditation period, institutions need to channelize its efforts and measures towards promoting the holistic academic excellence including the peer committee recommendations.
The work of the IQAC is the first step towards internalization and institutionalization of quality enhancement initiatives. Its success depends upon the sense of belongingness and participation in all the constituents of the institution. It will not be yet another hierarchical structure or a record-keeping exercise in the institution. It will be a facilitative and participative voluntary system/unit/organ of the institution. It has the potential to become a vehicle for ushering in quality enhancement by working out planned interventionist strategies by IQAC to remove deficiencies and enhance quality like the “Quality Circles” in industries.
IQAC – Vision
To ensure quality culture as the prime concern for the Higher Education Institutions through institutionalizing and internalizing all the initiatives taken with internal and external support.
The primary aim of IQAC is
To develop a system for conscious, consistent and catalytic action to improve the academic and administrative performance of the institution.
To promote measures for institutional functioning towards quality enhancement through internalization of quality culture and institutionalization of best practices.
IQAC shall evolve mechanisms and procedures for
Ensuring timely, efficient and progressive performance of academic, administrative and financial tasks
Relevant and quality academic/ research programmes
Equitable access to and affordability of academic programmes for various sections of society
Optimization and integration of modern methods of teaching and learning
The credibility of assessment and evaluation process
Ensuring the adequacy, maintenance and proper allocation of support structure and services
Sharing of research findings and networking with other institutions in India and abroad.
Some of the functions expected of the IQAC are:
Development and application of quality benchmarks
Parameters for various academic and administrative activities of the institution
Facilitating the creation of a learner-centric environment conducive to quality education and faculty maturation to adopt the required knowledge and technology for participatory teaching and learning process
Collection and analysis of feedback from all stakeholders on quality-related institutional processes
Dissemination of information on various quality parameters to all stakeholders
Organization of inter and intra institutional workshops, seminars on quality related themes and promotion of quality circles
Documentation of the various programmes/activities leading to quality improvement
Acting as a nodal agency of the Institution for coordinating quality-related activities, including adoption and dissemination of best practices
Development and maintenance of institutional database through MIS for the purpose of maintaining /enhancing the institutional quality
Periodical conduct of Academic and Administrative Audit and its follow-up
Preparation and submission of the Annual Quality Assurance Report (AQAR) as per guidelines and parameters of NAAC.
Benefits IQAC will facilitate / contribute to
Ensure clarity and focus in institutional functioning towards quality enhancement
Ensure internalization of the quality culture
Ensure enhancement and coordination among various activities of the institution and institutionalize all good practices
Provide a sound basis for decision-making to improve institutional functioning
Act as a dynamic system for quality changes in HEIs
Build an organised methodology of documentation and internal communication.
Composition of the IQAC
IQAC may be constituted in every institution under the Chairmanship of the Head of the institution with heads of important academic and administrative units and a few teachers and a few distinguished educationists and representatives of local management and stakeholders.
The composition of the IQAC may be as follows:
1. Chairperson: Head of the Institution
2. Teachers to represent all level (Three to eight)
3. One member from the Management
4. Few Senior administrative officers
5. One nominee each from local society, Students and Alumni
6. One nominee each from Employers /Industrialists/Stakeholders
7. One of the senior teachers as the coordinator/Director of the IQAC
The composition of the IQAC will depend on the size and complexity of the institution, accordingly the representation of teachers may vary. It helps the institutions in planning and monitoring. IQAC also gives stakeholders or beneficiaries a cross-sectional participation in the institution’s quality enhancement activities. The guidelines given here are only indicative and will help the institutions for quality sustenance activities.
The membership of such nominated members shall be for a period of two years. The IQAC should meet at least once in every quarter. The quorum for the meeting shall be two-third of the total number of members. The agenda, minutes and Action Taken Reports are to be documented with official signatures and maintained electronically in a retrievable format.
It is necessary for the members of the IQAC to shoulder the responsibilities of generating and promoting awareness in the institution and to devote time for working out the procedural details. While selecting these members several precautions need to be taken. A few of them are listed below:
It is advisable to choose persons from various backgrounds who have earned respect for integrity and excellence in their teaching and research. Moreover, they should be aware of the ground realities of the institutional environment. They should be known for their commitment to improving the quality of teaching and learning.
It is advisable to change the co-ordinator after two to three years to bring new thoughts and activities in the institution.
It would be appropriate to choose as senior administrators, persons in charge of institutional services such as library, computer center, estate, student welfare, administration, academic tasks, examination and planning and development.
The management representative should be a person who is aware of the institution’s objectives, limitations and strengths and is committed to its improvement. The local society representatives should be of high social standing and should have made significant contributions to society and in particular to education.